IT Support

headseticon

The reliance on technology in business is ever increasing.  As a result it is important that your technology investments are maintained and supported so that they provide you with a high performing and reliable platform. Whether you are a small business that doesn’t have a dedicated IT support staff member or a larger firm that needs additional resources and expertise, LegitIT can help.

We provide our customers the option of Pay as You Go or Fixed Price IT support.

Our Fixed Price plans take the stress out of IT Support by allowing any of your staff to contact us as many times as they like, without an increase in support costs. A flat monthly payment makes budgeting for IT Support easy and assists with managing your cash flow.  Fixed Price plans require a minimum of 5 computers/servers.

Choose from one of our fixed price managed services plans below and then Contact Us to have your IT Support problems solved.

Support Standard

  • Unlimited remote phone and email support*
  • Instant ticket logging system
  • Reduced onsite charges
  • Support hours Monday – Friday, 8am – 5:00pm
  • Server backup maintenance
  • Server operating system patching

Support Advanced

  • Unlimited remote phone and email support*
  • Unlimited onsite support*
  • Instant ticket logging system
  • Support hours Monday – Friday, 8am – 5:00pm
  • Proactive 24 hour monitoring of servers and network
  • Server backup maintenance
  • Server operating system patching
  • PC operating system patching**